Version 3.86

Hello,

This is a version update details for version 3.86:
NOTE- Some of these features might be disabled on your account.

1. 3G Directpay API changes - Booking screen changes:
   Due to a change in 3G API, we have changed the way to work with 3G payment services,
   From now on, the payment process from within the CRS will take you to 3G website, opening a transaction automatically for payment on 3G website.
1. On "+Payment" in the booking screen, select "3GDirectpay"
2. This will show you a link to click and will take you to 3G payment page.
3. Do the payment with the 3G payment page (outside the CRS)
4. Once you pay, the page will close and the CRS will be updated.
5. You can click "Save"
6. If from any reason you have not saved the payment, just refresh the booking screen and the payment will appear.
7. 3G payment system is set to block double payment attempts.
8. If from any reason you have done a payment in 3G payment page and you can not reflect the payment in the booking screen, please contact our support.
   
2. 3G Directpay API changes - reflect on payment for agents.
   This section is removed from the "Agents Balance" payment module.
   
3. New Alerts when saving an income
   New alerts will show now which are more relevant to the action taken when receiving some income,
   Example: when utilizing a deposit in a booking, you will get the alert "Please acknowledge that you want to utilize  XX USD from this agent/customer deposit."
   No change was made to the procedure, just better formatting.
   
4. Using deposit for agents
   The usage of deposit in the "Agents Balance" screen is now active, you can select multiple PNRs and utilize a deposit for them, just like any other payment method.
   
5. Hotels bookings
   Hotels bookings changes were implemented in the system.
1. New Hotel management screen
2. New "Fares" management screen
3. New Booking process.

Version 3.85

Hello,

This is  an update regarding recent changes to the system, this is a small update for version 3.85.

1. Cancellation policy improvements
   We've updated the cancellation policy system on the classes to better fit all airlines in our system and to give you better flexibility.
1. In each class, you can now select for each cancellation policy period one of four options:
1. Percent per service
   A cancellation policy of a perenctage of the service cost
2. USD Per pax per service 
   A cancellation amount of USD per passenger per service
3. USD Per pax
   A cancellation amount of USD per passenger (regardless of how many services there are in a PNR)
4. Percent Per PNR
   A cancellation precentage out of the total costs of the flight services in a PNR.
2. Explanation:
   The system allows you to decide how you are charging the client when he cancelles, either per service or per the PNR ticket.
• For example, if your cancellation policy goes by the first flight that the customer is flying and when the customer cancelles a ticketed PNR the cancellation policy should not take in to concidiration that the customer is flying out in period 1 but flies back in period 3, then you should go by the cancellation policy that goes by the PNR ("USD per pax" and "Perencent per PNR")
• But if you want that when a customer cancelles, the system should look on each service and break it down, so if a customer is flying on period 1 and on period 3 and you have different cancellation policies for those periods, then you should use the cancellation policies that goes by the service ("Percent per service" and "USD Per pax per service")
2. New in "Users" module:
   The ability to set which users are allowed to manage agencies limits and terms information.
• New checkbox: "Allow agents control"
• This will allow the users ticked with this checkbox to control agencies credit control, terms etc. (only specific fields in the agents form).
3. Resolved issues:
1. Agent discounts saving (Discount by leg and discount by fare) saving, was not saving with 2 decimals, this issue was resolved.
2. Agents discount button, was showing even if leg discount was 0% - issue resolved.
3. Agents discount button, issue with more than 999$ - resolved.
4. Check-in screen - some browsers were adding "Infant" to each saved check-in - resolved.

Version 3.8

We are announcing the release of version 3.8 to the air, this version includes several updates regarding our AeroCRS system.

1. Our new branding is finally finalized. you can see that the system name have changed through our website, system, e-mails and your websites (soon). you can visit our website at http://www.aerocrs.com if you haven't already done so.
   
   
2. Our new and revised update center, which you will see this post, you can access the updates center any time by going to http://www.twitter.com/aerocrs , if you have a twitter account, follow us for regular updates.Some of the updates will be in detail in our blog which is soon to be loaded.
   
   
3. Report updates:
   1. Update - Agent statement report - added passenger names to every PNR listing, the statement will show all the names of each booking.
   2. New report - "Daily flights information" - This report is by one day of service, it will show all PAX flying on the same day on scheduled flights, with voucher information, payment information.
      Administrators can allocate the report for users or groups.
   3. Update - "Services" - Added the option to filter ticket status and added a ticket number column and the number will be there if the service is ticketed in its originating PNR.
   4. Update - "Cashier" report - Shows all passengers names to every PNR listing.
   5. Update - "Batch invoice" added the ability to select which type to print: only credit memos, invoices or both.
   6. Update - "Open services" added the ability to filter by service type.
      
      
4. Agents related updates:
   1. Automated e-mails from the system like TTL alerts, booking alerts etc. are sent to the originating user in the system, for example, if the booking was made by an agent CRS user, using the CRS to book, the automated e-mail will be sent both to the e-mail address on his account, as well to the e-mails of the agency, set in the master agency card.
   2. New- additional e-mail have been added, you can add an additional e-mail address, when system is sending automated messages to the agency, it will be sent to this address also, in addition, this e-mail address will appear in the drop box for selecting when sending from the system.
   3. New- Checkbox for "Allow groups" - if this check box is marked, the agent CRS users (users of the specific agency using the CRS for bookings) - the check box for "Group" in the PNR screen will be active.
   4. New- "Allow AVL QTY" - if this check box is marked, agent CRS users for this agency will see the full availability for the flights instead of the "V" sign (just like regular CRS users).
   5. New- "Send only to agency" - if this check box is marked, automated e-mails will be sent only to the agency and not to the originating user (see above).
   6. New- "Allow Deposit use" - if this check box is marked, agent CRS users will be able to utilize a deposit in their bookings for the agency.NOTE- you need to check a similar checkbox in the specific "CRS User" for this agency, the checkbox is titled "Allow use of deposit". Only when both checkboxes in the agency and in the specific user will be checked, then the user will be allowed to utilize an existing deposit on his bookings.
   7. New- "Allow Credit card payment" - if this check box is marked, agent CRS users will be able to pay using credit cards, they will be able to use their own or their end customer's card.
      NOTE- you need to check a similar checkbox in the specific "CRS User" for this agency, the checkbox is titled "Allow use of credit-card". Only when both checkboxes in the agency and in the specific user will be checked, then the user will be allowed to pay by credit card on his bookings.
   8. New- CRS Users administrations - You can now set "Require password change on login" - this will force the user to change his password on his next login to the system.
   9. Login attempts - if a user will try to login to many times, after the 5th attempt he will be blocked out, this will be released after 30 min. but if you want to release him earlier, go in to his record, and write 0 in the attempts and save.
   10. CRS Users - you can now allow them to "Change PAX TKT" meaning to change the passenger names after ticketing.
       
       
5. Management updates
1. BI Dashboard
1. Added a filter agent, so you can see the dashboard results per agency
2. Added explanation to each result (hover above the numbers)
3. Added Filter can show only direct clients / only agents income.
2. Administration of users
1. You can now set "Require password change on login" - this will force the user to change his password on his next login to the system.
2. Login attempts - if a user will try to login to many times, after the 5th attempt he will be blocked out, this will be released after 30 min. but if you want to release him earlier, go in to his record, and write 0 in the attempts and save.
   
   
6. Operations
1. Destinations - You can now set in the destination, if you have a father destination, which you want to allow "free moving" between strips, meaning that even if a PNR is ticketed, a strip can be changed freely without the need of amending / re-booking.
   Go to the "father" destination record and check the "Allow strip change"
   
   
7. Marketing
1. Amendment fee by period
   You can now split amendment fee to 2 periods.
   When amending from the PNR screen, you will be able to see the amendment fee, note that the amendment is by the PNR and not by leg.
1. Go to 'Classes' under 'Marketing' and click the class you want to change.
2. Write a period in the amendment fee section.
   NOTE - we've set the first one for 2 years as a default, as up until now it was forever.
3. Write a fee in the box related to the period.
2. Cancellation policy - Include TAX:
   You can now set a checkbox if you wish for the TAX to be included when the system applies a cancellation policy.
   Note that if you select a penalty of "Per passenger" the TAX will be added as an extra to the fee.
   
   
8. CRM
1. Cancellation policy - the system now takes the cancellation policy according to each leg, and will show the cancellation policy affected with the flight details in the cancellation policy record.
2. The system saves a log for remarks made, edited or deleted - will show in the PNR screen log.
3. Availability accommodation contact details:
1. We've added an option to add contact details, you will see it under each accommodation selection in the availability process.
2. This field is not mandatory under normal behavior.
3. if you go to "Marketing" > "Accommodations" module,  you can set-up this field to be mandatory by checking the checkbox in the relevant accommodation, this way, if you have a selection for a "Private camp" the system will demand a contact details whenever this strip is selected.
4. E-mail Archive - Added the option to delete a record.
   Deletion action will be logged.
   
   
9. User related issues
1. A user can change his own password now by clicking the username on the top right.
2. A user can recover his password/s in the login screen - Note if an e-mail exists on more than one of our clients the system will send the user all of his logins.
   
   
10. Accounts
1. Added a filter and a column of "Agency" for receipts module
2. Added a filter and a column of "Agency" for invoices module
   
   
11. Fixed bugs
1. Issue in display in "Class update" module - Fixed
2. When an agent used to do 'AVL' the system was not saving "PNR name" - Fixed.